Please try these steps:
1) Try emptying your browser’s cache and reloading the site. On most systems this can be done by holding down the “shift” key as you click the Refresh button. On some browsers, you may need to select “empty cache” from one of the menus. More detailed instructions here.
2) Try selecting SchoolTube from the “Select Player” button in the upper left hand corner of the site. Even if the YouTube videos used to play on our old site, the new site may not play them if your school or organization blocks YouTube.
3) Go to the YouTube or SchoolTube website directly and double check that the videos play for you there. SchoolTube | YouTube
4) Still not working? Contact us below. Please include your browser with version number, your operating system with version number and your internet connection type or speed.
Why aren't images loading on the site?
You may be using an outdated browser. Storyline Online works best on the latest versions of Firefox, Google Chrome, Safari, or Microsoft Edge. Internet Explorer is not supported.
May I have permission to use your videos?
Please read our terms of usage and permissions carefully before emailing us with a specific request:
How much does a Storyline Online subscription cost?
Storyline Online is 100% free AND it is also ad-free. As a trusted children’s literacy program of the non-profit SAG-AFTRA Foundation, Storyline Online relies entirely on gifts, grants, and donations to produce its content. If you would like to support Storyline Online with a tax-deductible donation, give today.
YouTube is blocked from our school, how can we watch?
Some schools and organizations block YouTube from their servers. In those cases, you may be able to use the SchoolTube player as an alternative. Choose the “Select Player” button on the top-right of the video player and select SchoolTube.
How can I submit my book to be read for Storyline Online?
Thank you for your interest. We are not accepting any book submissions at this time. Should this change, we will update this page.
May I read a book for Storyline Online?
Storyline Online produces a limited number of videos read by SAG-AFTRA performers each year. We currently have a waitlist of volunteer readers, and are unable to add to it at this time. We appreciate your support and interest.
Can I bookmark my preferred media player?
If your web browser accepts cookies, it will automatically remember your favorite player.
How do I sort the books by grade level?
There are many websites that allow you to sort books by title to see their levels, and we recommend those sites for that purpose. There are several different ways to level books, and we know they can be useful to some people. But rather than try to include all of them we’ve decided to keep Storyline Online clean, with a minimum of extraneous information, so that it will be easy to use for everyone.
However, we do provide suggested grade levels for each book. You may filter by specific grade in the search box. For example, to view all books suggested for first graders, type “1st grade” in the search box.
Can I use these videos on my website, app, etc?
NO. It is illegal to use the content of Storyline Online on any other website, service, program, app or in any other media or context besides StorylineOnline.net, the Storyline Online channels on YouTube and SchoolTube, or any other use by the SAG-AFTRA Foundation. Please feel free, however, to add a link to StorylineOnline.net on your website.
When are more books coming?
Please be patient. We are a free educational program of the 501(c)(3) non-profit SAG-AFTRA Foundation. We have limited resources and rely on gifts, grants and donations to produce our ad-free content for children. If you would like to make a tax-deductible donation to help us create more videos, please give today.
Corporate sponsors and grantmakers that are interested in sponsoring a Storyline Online video may contact us below.
Is there a Storyline Online app?
You can download the app for iOS here.
You can download the app for Android here.
And you can download the app for Chrome OS here. This app offers closed Chrome OS access to the Storyline Online website.
Please note that internet access is required for all apps to function properly. Videos cannot be downloaded for offline use.
Where can I download a flyer about Storyline Online?
If you would like a flyer/onesheet about Storyline Online, you can download it here.
May I suggest a book or reader?
Please share your favorite books that you think would make great additions to our library by contacting us below or by sharing your suggestions with @storylineonline on Instagram, X or Facebook.
How do I turn on closed captioning or subtitles?
When you play any video, you’ll see a “CC” button appear on the bottom right of the video. Click on that to turn on or off captions.
We currently offer subtitles in English and Spanish on all available media players.
How come the page is loading and the video is not showing up?
Please try these steps:
1) Try emptying your browser’s cache and reloading the site. On most systems this can be done by holding down the “shift” key as you click the Refresh button. On some browsers, you may need to select “empty cache” from one of the menus. More detailed instructions here.
2) Try selecting SchoolTube from the “Select Player” button in the upper left hand corner of the site. Even if the YouTube videos used to play on our old site, the new site may not play them if your school or organization blocks YouTube.
3) Go to the YouTube or SchoolTube website directly and double check that the videos play for you there. SchoolTube | YouTube
4) Still not working? Contact us below. Please include your browser with version number, your operating system with version number and your internet connection type or speed.
Why can’t I hear the videos when using the website?
Check to see whether your computer’s main volume control is muted and/or check the volume control on the video player itself.
Why can't I hear the videos when using the iOS app?
If the audio isn’t working on your Apple device, it is likely because the physical mute switch on the side is toggled. If you don’t have a physical mute switch on your device, this same setting can also be toggled from within Control Center using the “Notifications Mute” icon.
You can verify that this is the issue easily by plugging in some headphones. If you play a video and there is no sound and then you plug in a set of headphones and suddenly there is sound, then your “Notification Mute” setting is enabled.
Are there books available in other languages?
We currently have two books read in both English and Spanish.
1) Zombies Don’t Eat Veggies! / ¡Los Zombis No Comen Verduras! read by Jaime Camil
2) Maddi’s Fridge read by Jennifer Garner / La nevera de Maddi read by Isabella Gomez
We’re working on producing more bilingual books in the future!
I can't find (insert book) listed on the homepage. Is there an index?
The Storyline Online homepage provides three video carousels featuring 1) featured books of the month 2) recently added books and 3) all books.
You can also find a list of our full digital library on the All Books page where you will have the ability to sort videos by the book’s title, author, reader or publisher. You can also filter your results to a particular letter.
I need to make sure children can't navigate away from StorylineOnline.net
Good news! You can active Storyline Online SafeMode by loading the site with the “safemode” parameter like so “https://storylineonline.net?safemode” or can you just click this link. Note: If someone has access to the address bar, they can remove “?safemode” and access site links normally.
Do you have a question that was not asked/answered above?
Please contact us through the form below and we’ll respond to you as soon as we can.